Effective Date: 18.12.2024

1. Introduction

1.1. Welcome to PwnForge. This website, accessible at www.pwnforge.com (the "Site"), is operated and owned by LYVORA LTD, a company registered in England and Wales under company number 16089437, with its registered address at 124 City Road, London, EC1V 2NX, United Kingdom.

1.2. PwnForge provides a secure and reliable platform for purchasing in-game currencies for MMORPG games and boosting services for World of Warcraft. LYVORA LTD acts as the sole seller and service provider, ensuring prompt and secure delivery. Peer-to-peer (P2P) transactions are not facilitated on this platform.

1.3. By accessing or using the Site, you agree to comply with these Terms and Conditions ("Terms"). This Agreement, along with our Privacy Policy and any other posted policies, forms a legally binding contract between LYVORA LTD ("we", "us", or "PwnForge") and you ("User", "you").

1.4. If you do not accept these Terms, please do not access or use the Site.

1.5. We recommend that you retain a copy of these Terms for future reference.

2. User Eligibility and Registration

2.1. Eligibility: To use the Site, you must:

• Be at least 18 years old, or have parental/guardian consent.
• Have the legal capacity to enter into a binding contract under UK law.

2.2. Registration Requirements:

• You agree to provide accurate, up-to-date, and complete information during the registration process.
• You are responsible for maintaining the confidentiality of your account credentials.

2.3. Prohibited Users:

• Individuals acting on behalf of game publishers, developers, or other entities prohibited under these Terms may not access or use the Site.

2.4. LYVORA LTD reserves the right to:

• Verify your age, identity, and account ownership at any time.
• Suspend or terminate accounts that provide false or misleading information.

3. Services Provided

3.1. PwnForge specializes in selling in-game currencies and boosting services.

3.2. Delivery of Goods and Services:

• Delivery of in-game currencies will occur via in-game mail or in-game trade within the specified timeframe.
• Delivery Timeframes:

Standard delivery is typically completed within a few hours after purchase.

For boost services or unique orders, delivery may take up to 72 hours depending on complexity.

• Users will be notified when delivery is completed.

3.3. Non-Refundable Goods:

• Due to the digital nature of the goods and services, once they are delivered and confirmed, they are non-refundable except under specific conditions stated in our Refund Policy (see Section 6).

4. User Responsibilities

4.1. Acceptable Use:

You agree not to:

• Use the Site for unlawful purposes or in violation of applicable laws.
• Interfere with the Site's operation, including introducing malicious software, viruses, or automated scripts.
• Attempt unauthorized access to any part of the Site or other user accounts.
• Misrepresent your identity or provide false information.
• Engage in fraudulent activities, including chargebacks for valid purchases.

4.2. Compliance with Laws:

• Our services are not offered to, or directed at, individuals or entities located in the United Kingdom. We do not promote, supply, or deliver any goods or services within the territory of the UK. No part of our service infrastructure, fulfillment, or delivery is carried out from within the United Kingdom, nor are our services intended for UK residents or UK-based users.

4.3. Account Security:

• You are solely responsible for the activity on your account. Any unauthorized use must be reported immediately to [email protected].

4.4. Breach of these responsibilities may result in suspension or termination of your account.

5. Payment Terms

5.1. Pricing and Currencies:

• Prices for goods and services on the Site will be displayed in the currency available at the time of purchase.
• Final payment amounts will be calculated based on the selected currency at checkout, including any applicable taxes or fees.

5.2. Payment Methods:

• We currently accept payments via Visa and Mastercard.
• Additional payment methods may be introduced at our sole discretion and will be clearly displayed on the checkout page.

5.3. Payment Confirmation:

• Orders will only be processed once the full payment amount has been received and verified.
• Upon successful payment, you will receive a payment confirmation email containing transaction details.

5.4. Taxes and Fees:

• Prices displayed include applicable taxes where required by law. Any additional fees will be clearly presented at checkout before completing the purchase.

6. Refund Policy

6.1. Eligibility for Refund: Refunds may be issued under the following conditions:

• Order Cancellation: If the order is canceled before delivery begins.
• Service Quality: If a boost service fails to meet agreed-upon terms.

6.2. Refund requests must be submitted by creating a support ticket with relevant details.

6.3. Refund Process:

• PwnForge will review the request and respond within 48 business hours.
• Approved refunds will be processed back to the original payment method within 7 business days.

6.4. Refunds are not available once the digital goods or services have been delivered and confirmed.

7. Data Protection and Privacy

7.1. LYVORA LTD complies with the UK General Data Protection Regulation (GDPR).

7.2. Personal data collected will be processed lawfully and securely for:

• Order fulfillment and account management.
• Fraud prevention and legal compliance.
• Customer service and support.

7.3. For full details on how your data is collected, stored, and used, please review our Privacy Policy.

8. Limitation of Liability

8.1. To the fullest extent permitted by law, LYVORA LTD shall not be liable for:

• Delays or failures caused by circumstances beyond our control, including force majeure events.
• Losses caused by unauthorized account access due to user negligence.
• Indirect, incidental, or consequential damages resulting from the use of the Site.

8.2. In any case, LYVORA LTD’s liability is capped at the total amount paid by you for the relevant transaction.

9. Intellectual Property

9.1. All content, trademarks, logos, and designs on the Site are the property of LYVORA LTD and protected under UK copyright laws. Unauthorized use is strictly prohibited.

10. Dispute Resolution and Governing Law

10.1. These Terms are governed by and construed in accordance with the laws of England and Wales.

10.2. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Termination of Services

11.1. LYVORA LTD may suspend or terminate access to your account or the Site for:

• Violations of these Terms.
• Fraudulent or illegal activities.

Termination will result in the loss of access to your account and associated data.

12. Contact Information

For any questions or concerns, please contact us at:

Company: LYVORA LTD

Company Number: 16089437

Address: 124 City Road, London, EC1V 2NX, United Kingdom

Email: [email protected]